Returns & Refunds

We want every order to arrive as ordered and in good condition. Please contact us within 14 days of delivery if you need after-sales support.

Full refunds

We will issue a full refund when an order is confirmed lost in transit, when we send the wrong item, when the item received is used or pre-worn, or when the item arrives damaged.

If we send a size or color different from what you ordered, this is treated as a wrong-item issue and is eligible for a full refund.

Size or color does not suit you

If you received the size and color you ordered but the fit or color is not suitable for you, we may offer a partial refund of 30%–50% of the item price. You do not need to return the item. The exact refund amount will be confirmed by email based on the individual case.