Production, Shipping & Rush Orders

Made to order

Our gowns are produced after your order is placed.

Production time

Please allow 7–14 days for production and preparation before dispatch.

Standard shipping

Standard shipping is $20 for orders under $129. Orders of $129 or more receive free standard shipping.

Delivery after dispatch

After dispatch, delivery typically takes an additional 7–14 days. Please plan for approximately 14–28 days from order placement to delivery.

Rush shipping

Rush shipping is available for an additional $20 per garment where available. Please contact us before or immediately after ordering so we can confirm availability and the expedited shipping arrangement for your order.

Event-date orders

For weddings and other date-specific events, we recommend ordering with additional time for fitting or local alterations.

Lost parcels

If an order is confirmed lost in transit, contact us within the after-sales window. Confirmed lost parcels qualify for a full refund under our Returns & Refunds policy.